Q1: Does the lamp light on automatically?
A: Yes, it will light on automatically at darkness no matter which mode except "OFF".
Q2: Can I have a sample order for solar sailing light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q3: What about the lead time?
A: 3 workdays for sample, 5-10 workdays for batch order.
Q4: Do you offer guarantee for the products?
A: Yes, we offer 3-5 years warranty to our products.
Q5: Can the light be used in strong wind environment?
A: Of course yes, as we take Aluminum-alloy holder, solid and firm, Zinc plated, anti- rust corrosion.
Q6: What's the difference between Motion sensor and PIR sensor?
A: Motion sensor also called radar sensor, works by emitting high frequency electric wave and detecting people movement. PIR sensor works by detecting environment temperature changing, which usually is 3-5 meters sensor distance. But motion sensor can reach 10 meters distance and be more accurate and sensitive.
Q7: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.1%. Secondly,
during the guarantee period, we will send replacements with new order for small quantity. For defective.